Theme Park Tragedy

18 May 2017

All the staff at Qdos Consulting want to send their thoughts to the friends, family and members of the school of the poor young girl who lost her life at Drayton Manor on Tuesday.

Many thoughts of ‘…how could this happen…?’ I’m sure be resonating for many people, but we know that things can happen that are out of our control, which unfortunately lead to events of this week.

It is possible that accidents happen but businesses can take big steps to prevent or reduce the consequence and risk of injury. However, with the reported good safety record that Drayton Manor has had since it opened in the 1950’s, it was assumed that they may have foreseen all potential hazards and implemented controls that in their mind would alleviate major incidents, until this week.

As a business owner, it is imperative that your work activities, machinery operations, transport and generally how employees go about their daily business should all come under scrutiny regularly. The need to review your systems of work, procedures, risk assessments and daily routine needs to be discussed by various people within the workforce that will highlight unsafe practices, even if no incident has occurred for some time. Consulting your employees is paramount to ensure that your work activities are as safe as possible. After all, they are ‘at the coalface.’

The culture you create as a leader will filter throughout your workplace, by being involved and getting others involved will give incentives that will help employees support each other daily and be more willing to discuss issues with the management team, but this type of culture cannot change overnight. A senior manager needs to be appointed to show leadership on health and safety, they need to commit time to manage the cause and develop a plan that will meet the needs of the business and at the same time balancing the priority of a safe workplace.

The Alton Towers Smiler ride incident in 2015 has highlighted the need to inspect work equipment and improve safe systems of work for normal and non-routine work activities, however, the issue this week seems unprecedented and a detailed investigation by the parks management and staff will hopefully allow them to arrive at a suitable measure to prevent such tragedy again for this particular ride. This appears not a case of poor maintenance, broken machinery or lack of inspection, but a tragedy that will call for a review of policy and procedure.

For any help and information regarding health and safety, please contact us.

Meet the Qdos Experts

Hema Mistry

Solutions Delivery Team Leader

Over her 20+ years in HR, Hema draws her expert specialist knowledge from a broad range of industries including retail, consumer goods, leisure and customer service.

Kerry Bell

Senior HR & Business Partner

Kerry recently joined Qdos and has over 20 years experience in HR and Training. She graduated with a degree in Politics and has a Masters in HR Management and Staff Development – she is a full chartered member of the CIPD.

Arti Patel

HR Business Partner

Arti Patel has recently joined the Qdos HR consultancy team as a HR Business Partner. Arti has a strong background in HR and is a fully qualified CIPD member, she has worked with challenging casework and has a good understanding of how to deal with workplace matters as they arise.

Chris Burrows

HS Training Business Partner

Chris Burrows has had a varied career within Health and Safety and gained qualifications. These include; member of IOSH with technical status and also NEBOSH with instructor and assessing qualifications.

Ruth Frank

Employment Law Consultant

Although a career in employment law was furthest from Ruth's mind when she attained her Law Degree at Coventry University, she has since found her passion for all things HR!

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